ISO 9100:2018 – Quality management systems – Requirements for aerospace and defence organisations

DIN EN ISO 9100:2018 is the uniform, common standard for quality management in the aerospace industry. The basis for the formulation of ISO 9100 is ISO 9001.

Chapter 1 – Scope of application
Chapter 2 – Normative references
Chapter 3 – Terms and definitions
Chapter 4 – Context of the organisation
Chapter 5 – Guided tour
Chapter 6 – Planning
Chapter 7 – Support
Chapter 8 – Operation
Chapter 9 – Evaluation of performance
Chapter 10 – Improvement

DHC VISION Compliance Matrix for ISO 9100

Requirement Area DescriptionSolutions and Products
Chapter 4 – Context of the Organisation· Organization and context
· Requirements and expectations of interested parties
· Scope of application of the QM System
· QM System and ist processes
· Process and Quality Management
· Change Management
· Auditmanagement
Chapter 5 – Guided tour· Leadership and commitment
· Quality policy
· Roles, responsibilities and powers
· Process and Quality Management
· Change Management
· Auditmanagement
· CAPA-Management
· Deviation Management
· Complaint Management
· Training und Learning Success Management
Chapter 6 – Planning· Measures to deal with risks and opportunities
· Quality goals
· Planning changes
· Process and Quality Management
· Change Management
· Auditmanagement
· CAPA-Management
· Deviation Management
· Complaint Management
Chapter 7 – Support· Resources
· Competence
· Awareness
· Communication
· Documented Information
· Process and Quality Management
· Change Management
· Auditmanagement
· CAPA-Management
· Deviation Management
· Complaint Management
· Training und Learning Success Management
Chapter 8 – Operation· Operational planning and control
· Determination of requirements
· Development of products and DL
· Control of externally provided products and DL
· Production and DL delivery
· Release of products and DL
· Control of non-compliant results
· Process and Quality Management
· Change Management
· Auditmanagement
· CAPA-Management
· Deviation Management
· Complaint Management
· Training und Learning Success Management
Chapter 9 – Evaluation of performance· Monitoring, measurements, analysis and evaluation
· Internal audit
· Management review
· Process and Quality Management
· Change Management
· Auditmanagement
· CAPA-Management
· Deviation Management
· Complaint Management
· Training und Learning Success Management
Chapter 10 – Improvement· Non-conformities and corrective actions
· Continuous improvement
· Process and Quality Management
· Change Management
· Auditmanagement
· CAPA-Management
· Deviation Management
· Complaint Management
· Training und Learning Success Management